fenix 5 random reboot

Former Member over 6 years ago

Dear all,

my fenix 5 after the last firmware update is randomly rebooting (SW 13.00) with or without an activity launched ...
the reboot is performed with the blue triangle startup screen.
I have already restored the factory configuration. And reset the watch many times but nothing changes!

thanks in advance for your help!

Richard

Top Replies

Garmin - Chris over 5 years ago in reply to Former Member +1 verified

If you haven't already, please try resetting your watch with this Support Center article - How to Reset My Outdoor Watch. If your watch will not allow you to reset it to resolve the issue, please use…
Former Member over 5 years ago in reply to Garmin - Chris +1

Hello,

To make it work I had to put the beta version of the firmware and after that put the next new release.

Thanks!

All Replies

0 Former Member over 6 years ago

Sorry I wrongly put that thread in the wrong area ...

0 Former Member over 5 years ago

I have the same random problem. Flashing blue triangle. Reboot tried, holding buttons until 2 beeps occur, nothing works. Driving me nuts. Then hours later it boots up randomly.

+1 Garmin - Chris over 5 years ago in reply to Former Member

If you haven't already, please try resetting your watch with this Support Center article - How to Reset My Outdoor Watch. If your watch will not allow you to reset it to resolve the issue, please use the contact information on the bottom of the Support Center article page and contact Outdoor Product Support so we can work with you further.

0 Former Member over 5 years ago in reply to Garmin - Chris

Hello,

To make it work I had to put the beta version of the firmware and after that put the next new release.

Thanks!