Unable to stay on the official version - watch keeps updating to latest beta version

Hi everyone.
Like the title states, my Fenix 5x plus keeps updating from version 6.0 to 6.64 (beta). Is there a way to disable this or something to do related to it? I want to have on my watch the released version for the software, and I don't know how I can stop it from trying to update to the beta one.
Thank you!

0 Crispin_Ellisdon over 6 years ago

That shouldn’t happen. Best bet is to contact Garmin Customer Support.

0 Odie21 over 6 years ago

As a temporary fix: Settings/System/Software Update/Auto Update/Off.

You can also reset your watch back to how it was out of the box and see if that helps if the problem persists. Customer service is going to tell you to do something along those lines.

0 nmyeti over 6 years ago

Garmin-Heath you guys might want to look into this one.

0 Garmin-Heath over 6 years ago

nmyeti Thank you for bringing this to my attention.

Ziggy_Frumosul I have sent you a private message with some things to try, and also asking how to get a hold of you outside the forums. I look forward to your reply.