Fenix 5S+ loses Bluetooth connection with iPhone

Hi,

My watch is constantly losing the Bluetooth connection during the last few days. When I check the settings in my watch it says that it waits for my phone. When I turn the Bluetooth off and on again it asks me to open the app on my phone. Sometimes it reconnects but most of the time I have to restart the phone.

There hasn't been an update on the phone or the watch. I did change from provider but I can't imagine that it can cause this problem.

Can anyone help me with this issue?

Thanks in advance!

Gon

0 Dr Phil over 5 years ago

There was a recent update to GCM. You could try removing the device from GCM. Forgetting the device in the iOS settings. Then re-pair the device from GCM.

0 Gonbon over 5 years ago

Thank you for your quick reply! I followed up your suggestions. It is now connected And I hope it will stay that way!

0 Gonbon over 5 years ago

Update: it solved the problem.

0 vanhalen26 over 5 years ago

Mine is having problems over the last week to. I’m losing Bluetooth, a phone reboot seems to resolve. I’m losing running dynamics (maybe every 3rd workout). They return when I reboot the watch.

0 3190804 over 1 year ago

Tried that and now I can’t get my phone to find my Fenix 6s pro at all. Worse off than I was

0 3190804 over 1 year ago in reply to Dr Phil

Did not work and now I can’t get my iPhone 14 pro to even see my Garmin Fenix 6s pro