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No sleep and active minutes data

In the last 2 days my watch has stopped tracking my sleep and active data. It was working last week. Worn my watch 24/7 and no sleep data and active minutes have been 0. Any ideas?

Thanks

0 JSRUNNER_ over 6 years ago

Gr4z haven't seen this on either my 935 or 5+ - I can only suggest a reboot initially if you haven't already done. Then if that doesn't work - soft reset - then if all else fails a hard reset.

0 Gr4z over 6 years ago

And for no reason at all and after two days, it's has appeared! Although GC says my watch did not 'monitor advanced sleep'.

Grrr

0 JSRUNNER_ over 6 years ago

Gr4z - well at least its back - have you got the missing days back or has it just restarted with a gap?

0 Gr4z over 6 years ago

JSRUNNER_ yeah all appeared, nothing lost. Weird.