Bluetooth Version 0.00

Former Member over 6 years ago

Hello everyone,

got a huge Problem with my brandnew Fenix 5 plus. Can't get it paired with mit phone, Pairing initialization stuck.
What i tried: Updatet to Firmware Version 6.51. No luck ...

Before I send it back i would like to try downgrading. Where can I get the latest 5.XX Files?

Cheers

Joerg

0 Former Member over 5 years ago in reply to Former Member

How did you solve that?

0 Dr Phil over 5 years ago in reply to Former Member

Called Garmin Germany just a minute ago, fenix has to be replaced, have to send it back and get a new one ...

0 chrisdr2 over 5 years ago in reply to Former Member

0.0 usually suggests hardware problem, good that you can get a replacement

0 Former Member over 5 years ago in reply to chrisdr2

I have the same problem, has anyone found a solution ? and additional garmin support does not help :(

0 Dr Phil over 5 years ago in reply to Former Member

Have you read the replies? You'll have to go to Garmin Support or try the place where you bought the watch.