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Garmin Connect crashing

Today I can’t even use GC for more than a few seconds without it crashing. I’m on a iPhone iOS 12.0.1. Latest version of GC.

Anyone else?
  • Former Member
    0 Former Member
    A temporary fix someone posted on the IOS GCM forum which works

    Disable Apple Health synch with GCM (Apple Health - Sources - Connect - Turn all data sources OFF)

    Mine, and others, are now working fine. May be a server side issue between Apple and Garmin as one or the other doesn't like a 25 hour day :)



    worked for me 2!!! Thank you!! You people are way more helpful than Garmin support
  • Works here as well. Thanks
  • Former Member
    0 Former Member
    worked for me 2!!! Thank you!! You people are way more helpful than Garmin support


    I can't take the credit lol, it was a guy called "der_schmidt" but hey - glad to see it helped you guys! I just did a 26K and no issues whatsoever :) Seeing as I don't use Apple Health it's no hardship to me to lose the sync :)
  • Former Member
    0 Former Member
    my garmin connect app also crash all the time on iPhone 6. Come on Garmin. Do something, or I will find another app :-(
  • Same problem here. I really only use Apple health for keeping my weight synchronized with my Stryd, so I disabled all sync between Garmin Connect and Apple Health, except the weight. This stopped the crashing.
  • Former Member
    0 Former Member
    Disabling all Health integration via Settings fixes it. It doesn’t explain it though.
  • i am a little upset. hoped that the problem is fixed after the 25 hour day is over, but the system still seems to try syncing the yesterdays data. By the way. The workaround is not a option for me. I rely in having the steps data in Apple Health because of a linked health insurance company which gives me a credit (in money) if I reach a weakly goal. and I normally don't carry the phone with me all day long. I hope Garmin if finding a real fix soon.
  • Former Member
    0 Former Member
    tks for help AJRykala , now is ok don't crash , hi everybody from Italy
  • Former Member
    0 Former Member
    G connect is still crashing since yesterday I have an iPhone X and used to work fine but since last night is imposible to use the app, already delete the app and downloaded twice but still crashes!