Button wear

I have a 5+ sapphire and am very careful to avoid damaging it, to the extent of putting a silicon protector on it when I go riding.

However I have just noticed that the finish on the back button has worn away to reveal a silver band around the button where it presses into the watch, either that or the button is now coming out a bit more to reveal an unpainted area.

Either way I am somewhat disappointed that just standard usage as caused this issue so soon, all other buttons are fine. ciq.forums.garmin.com/.../1413494.jpg
  • Garmin have offered me a Refurbished unit so it looks like I'll be sticking with a £750 with a half black/ half silver button :(
  • why would you stick with a known bad watch rather than getting a rebuilt and functionally new watch? When they "refurbish" these watches they are basically brand new. I had an OHR epoxy cracking issue on a F3HR a while back and they gave me a refurbished unit that looked brand spanking new.
  • Garmin have offered me a Refurbished unit so it looks like I'll be sticking with a £750 with a half black/ half silver button :(


    I understand what you are getting at but if they won't give a new one, a refurbished watch should be visually and functionally identical to a new one, in the very remote case of issues you will still have the balance of your warranty to resolve them. My understanding is that it should go through the same factory testing as a new unit and the battery and casing will almost certainly be brand new.

    Why would you stay with a defective product you are not fully satisfied with when you have a warranty?