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can not connect my Fenix 5X Plus with Garmin Express

Since Sunday I can no longer connect my Fenix 5X Plus with Garmin Express

I did not change the Fenix or my PC

I have tested 5 different USB ports,
also on the back of the PC.
Uninstalled and reinstalled Garmin Express.
Different Garmin cables.
PC Restarted, off, disconnected from power.
Fenix reboot
Fenix reset
Garmin USB driver uninstalled .......

Nothing brought success

No connection to Garmin Express

If the Fenix is connected before starting Garmin Express,
Garmin Express crashes!

The Femix is only accessible via Windows Explorer,
but here only as a portable device not as a volume.
But this since the first day so while my Fenix 5X is displayed as a volume

Everything works fine on my Fenix 5X but no chance with the 5X Plus

System: WIN10 64
Fenix 5X Plus 5.10
ciq.forums.garmin.com/.../1411114.jpg

0 jim_m_58 over 7 years ago

The plus devices are "MTP devices" (media), and not mass storage devices like the f5x. That's why you don't see the plus as a drive (it's the same with the 645m and va3m). That's normal.

Are you running the latest version of Garmin Express? I have no problem MTP devices on Win10 with GE version 6.8.1.0.

0 aged_osprey over 7 years ago

Are you running the latest version of Garmin Express? I have no problem MTP devices on Win10 with GE version 6.8.1.0.

THX for your answere

Yes, 6.8.1.0

0 aged_osprey over 7 years ago

I have now found a solution after trying for a long time.

Uninstalled Garmin Express
reboot
via WIN10 search all Garmin files and folders searched and deleted
reboot
Garmin Express installed

When you uninstall Garmin Express, not all files are removed!

I think that was my problem

But now everything works again