This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

5x plus APAC, doesn't see updates

Former Member
Former Member
I've recently bought 5x plus in Taiwan, now I have troubles with updating software (Garmin connect and express don't see update to version 5 (tried on 2 PCs and smartphone). Manual installation of 4.74 beta doesn't have an effect as well (in watch info version 4.2 shown). Did anybody have similar issue?
  • The beta software doesn't work with APAC devices. That's stated in the announcement and production FW for APAC devices lags that for ROW devices - a few weeks to a month or two.

    Please note, the beta updates released on these forums are not suitable for APAC region devices.
  • Former Member
    0 Former Member
    The beta software doesn't work with APAC devices. That's stated in the announcement and production FW for APAC devices lags that for ROW devices - a few weeks to a month or two.

    Please note, the beta updates released on these forums are not suitable for APAC region devices.


    Thanks for the reply, i'll return it next time when i'm on Taiwan. Wanted to solve battery drain issue with the new software (drains in 4 days instead of 20 as promised)
  • Former Member
    0 Former Member
    Thanks for the reply, i'll return it next time when i'm on Taiwan. Wanted to solve battery drain issue with the new software (drains in 4 days instead of 20 as promised)


    Or you could just wait a few weeks until the APAC versions get the update. I'm also on APAC. 5.1 should drop soon as Spotify was pushing Garmin Taiwan to advertise Spotify availability on the Fenix 5x Plus (according to another thread).
  • I think 'a few weeks' is rather optimistic - we haven't even gotten the 4.74 update, and I was told by Support that APAC would get 4.74 'before the end of September' and we see how well that went. Really sick of waiting months for updates that ROW gets.
  • Yes, still waiting for it but very slow
  • Clearly it's going to be even slower, since Garmin has decided to work on an update to 5.10 (see new 5.52 beta now out) instead of working on getting APAC models updated.
  • Former Member
    0 Former Member
    Yeah, just saw the 5.53 beta release. :confused:

    Why is APAC left behind?
  • Everyone, 5.10 software should be available to everyone at this time. If no one is getting the software update on their APAC device, I need to know.
  • Update is available but I'm unable to install the Spotify app as it states that device is not compatible (despite being 5.1 apac model).

    Is it working for you?
  • Update is available but I'm unable to install the Spotify app as it states that device is not compatible (despite being 5.1 apac model).

    Is it working for you?


    true. it still doesn't work for apac model. This one spotify need to fix it.