Answering phone call on Fenix 5 + moves call audio from headphones back to iPhone handset

Former Member
Former Member
Hi, I've just bought a Fenix 5+ and I'm very pleased with it so far. I updated to the latest software yesterday. My phone is an iPhone 6 running iOS12.0

I have a set of Bose Sportspulse headphones that I use with the phone. The problem I've encountered is that if I choose to accept a phone call using the Fenix 5+ it successfully makes the phone accept the call, but it automatically makes the phone audio switch from the headphones to the handset. This is very frustrating if you've left the handset on your desk (or have it in a backpack etc) as you need to scramble to get the phone handset and change the audio from 'iphone' to the headphones.

Is anyone else having this issue? Is anyone aware of how to resolve it? Many thanks in advance, Paul
  • Me too, when driving my car and accept call by Fenix 5 Plus (fw 4.74), call is not made via car audio (iphone is connected to car via bluetooth), but it moves to iphone, which is not expected behaviour. When I accept call by wheel button, call is made via car audio.