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heart rate monitor drops when changing activities, music skips during activities

Former Member over 7 years ago

had watch for about 10 days and have not been able to find anyone else having these issues.

The heart rate feature seems to be broken or glitched. If I am running or biking my heart rate is dead accurate at around 130-160, but if I am going from running to weight lifting or vice versa, as soon as I change the activity the heart rate reads in the 80s when I know I am still at least 110+. I have toyed with this all week and the only way I can get it to read correctly is to completely end the activity and start a new one (instead of transferring directly to a new activity).

The even more annoying issue is if I want to play music while running from the watch to my Bluetooth 4.1 headphones it just keeps skipping. Its like the processor cant do an activity and play music at the same time. I know I have not used even 50% of my storage capacity so I doubt its that. Maybe the RAM on this watch wasnt enough to multitask?

0 Former Member over 5 years ago

The exact same problem is an ongoing issue for me with my vivoactive 3 music watch. I’ve emailed Garmin incessantly, but they still haven’t responded to me with a solution or the offer of taking it for repair, or the offer of a replacement watch. Really frustrating and disappointing. I can only play music indoors. Once I go outside, or try to start an activity, e.g ‘Run’, the music starts to skip.

0 6732357 over 5 years ago in reply to Former Member

ya my vivoactive3 as well, super frustrating, didn't skip for the first pile of months that I owned it. I can't figure out a pattern to it but lately its ben really bad

0 Former Member over 5 years ago in reply to Former Member

I'm having the exact same problem