I give up for now with my Garmin ecosystem

After waiting nearly 3 month after buying 2 Fenix 5s Plus and the Garmin index scale for better firmwares, I give up and put these 3 items in my storeroom.
The Fenix 5s Plus has a lousy sleep detection, the basic function virtual partner ist still not fixed (something I need to prepare for halfmarathons), music can freeze during running, I need to wear the watch on the right wirts to connect to my headphones. The index scale is unable to connect and transfer data to the website by normal routers. I am sick of being a beta tester for lousy products.
For now I go back to my Fitbit Ionic (it has its flaws too), my Aria 2 (always connects but has less information) and runtastic which delivers my "virtual partner" in a perfect way. Once more I give up believing one ecosystem fits your needs. I am deeply disappointed by Garmin. 1700 € Bucks for just nothing.

0 soss3osp over 6 years ago

they still didn't solve the basal problems.

0 Former Member over 6 years ago

You could write an email directly to the CEO Dr. Min Kao ([email protected]) as someone did in this thread here...
https://forums.geocaching.com/GC/ind...ign-to-garmin/

But from what Garmin tought me till today is that they will only laugh at you and ignore you.

0 Former Member over 6 years ago

Another ignorant music and „whatever we like to do“ firmware update just got released trying to help us with leaving this platform.
At least in that Garmin succeeds.

0 soss3osp over 6 years ago

yesterday i gave after two weeks my fenix 5s plus a new chance. updated to 5.0. nothing got better. the senseless music updates seem to have the real focus from garmin. the running features not at all. i am still impressed how a company can sell such an overpriced watch with no usefullness for runners.

0 rob-tech over 6 years ago

I really like the edge 1030 and the vector 3 pedals, but this product is really poor after many months still.

If another company provided all the Firstbeat stuff on their watch, had cycling units as nice as the 1030, and with complete integration among devices, I would probably run away from Garmin also.

It's a shame because Garmin products are well made and last a very long time from a hardware standpoint, their market leading position should allow them to produce far better software.