Fenix 5 Plus Golf App - Measure Shot

I went out for a round of golf with my new 5 plus and I can't figure out how to record shot distances. I choose 'Measure Shot' and then I get a message saying to take a swing to start the measurement, but it simply doesn't work. I've tried swinging before and after selecting the message but it just doesn't work. Are there any golfers out there with some tips on how to reliably measure shots?

The ability to measure the distance between two points on the golf course is a critical feature that I rely heavily on and without it I'll have to switch to my old S3 when I golf.

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0 7088162 over 4 years ago

Absolutely echo-ing the above. I do not understand why they didn't just include the option 'New shot' or 'End measurement' to manually overwrite the malfunctioning auto-shot-detection. Please Garmin this can really be a quick fix for the select button for example.

0 cuace91 over 4 years ago in reply to 7088162

I contacted tech support today and was told to wash the watch because the sensor port may not be functioning properly due to contaminants. I’ll give it a try.

I was also told that the multi-sport watches like this don’t perform as well as the sport specific watches. This feature in my S69 worked well. I was also told that the tech support person had used this feature on the 6x and it worked well.

0 RadAd over 4 years ago in reply to cuace91

Don't get your hopes up that washing the watch will accomplish anything. The reality is that the golf app on the 5 Plus is brutal. The Approach S3, which I purchased in 2012 and still use to this day, outperforms the app on this device because it allows me to measure all shots and also save custom yardage points. I went through two 5 Plus devices and AutoShot was consistently unreliable off the tee.

I have since upgraded to the 6 Sapphire and the golf app works flawlessly. It automatically picks up every tee shot, I have full color hole maps that provide yardages to any point on the course, pin pointer, custom yardage points. As far as I can tell, the app on the 6 is exactly the same as the one on the S62.

0 8638099 over 4 years ago in reply to RadAd

Completely agree. I have requested in Support / Ideas place.

0 8638099 over 4 years ago in reply to sigsme

Agree with this point too! Why have they created these arbitrary constraints adding little/no value that I can discern?

0 uxwill over 3 years ago

Has Garmin addressed this at all? It is still auto detect for shots which is super unreliable. Really would like to just push a button to record a shot.

0 1743344 over 3 years ago in reply to RadAd

Is there a customer service number that i can call to register the same issue without being on hold forever?