[Fenix 5 Plus] Inconsistent "Ask for passcode" behaviour of the Wallet

The behaviour of the wallet is not consistent.

Expected behaviour:
If I enter the correct wallet passcode I should not be asked for the passcode again for 24h provided the watch is worn, no matter if I perform a contactless transaction or not.

Actual behaviour:
I am asked for the passcode again when opening the wallet if I had entered the wallet, entered the passcode and quit it by pressing "back" key without performing a transaction

Steps to reproduce:
1. Start wallet
2. Enter the correct passcode
3. Exit with "back" key

If the transaction times out or I the wallet via "Controls Menu" I don't need to enter the passcode again within 24hours.

Note: The watch is being worn at all times, I can reproduce the issue each time.

0 spinnekopje over 5 years ago

My experience:

If your watch sits quite loose around your wrist you have a good chance you have enter the code again. If it fits quite tight there is no problem and the wallet stays unlocked as expected.

So check how the watch fits around your wrist and if needed try also when you wear it a little bit tighter if you normally like it quite loose.

0 Garmin-Heath over 5 years ago in reply to spinnekopje

Honestly this is great advice, thank you spinnekopje. If you keep having issues sherluss, please reach out to your local Garmin Support team.