Distance X 300 times while running

Jimmy2046 over 2 years ago

While running outdoor on flat road. Everything is working normal. Up to about 28km, Enduro suddenly beeps and increase the distance by 1km and it continues to add displacement to the running. I stopped at 34km. Pressed stop and got the screen - Longest Run - 35582km. This is the first time I turned on the 3D distance and 3D speed, any clue ? BTW, although run on flat, total ascent was recorded as 14740m, total descent - 14730 and max elevation is 20,037,508m

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Garmin - Chris over 2 years ago +1 verified

Given how extreme all your metrics became on that run, there was an issue with your watch at the time to return you those numbers. The 3D Speed and Distance could have come into play if you were having…

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+1 Garmin - Chris over 2 years ago

Given how extreme all your metrics became on that run, there was an issue with your watch at the time to return you those numbers. The 3D Speed and Distance could have come into play if you were having an altimeter issue at the time.

Please try the following: (Test again after the hard reset. The full reset would only be a last resort.)

Hard Reset: Hold down your top left power button until your watch shuts off then let go once off

Factory Master Reset: How to Reset My Garmin Outdoor Watch

If your issue continues, please reach out to Outdoor Product Support in your region.