Descent MK1 depth sensor stopped working

My Apnea hunt mode stopped working

one day it was fine now it does not switch on when I dive

I have tried rebooting the watch , software upgrades, warm water clean of sensor - nothing seems to work - the watch seems to have stuck on last time it worked

Any ideas on how to get the sensor working again

please help

Top Replies

Odie21 over 1 year ago +1

Did you try resetting the watch?

If after all of this, you’re still having issues then it’s probably not a software issue but it may be a hardware issue and no one here can help you. You’ll need to contact…
2157441 10 months ago +1

Hi

I have the same problem and the watch is not useable for diving anymore! I contacted the Garmin support and the solution proposed is to repair (I don't know exactly they want to do) for 450€!!!! I refused…
3832193 8 months ago +1

Mine and my husband stop working!! Right after the last update. When I contacted garmin they said my watch was old and would not replace it. It’s been used 10 weeks total. They said it’s hardware and you…

All Replies

0 Odie21 over 1 year ago

Did you try resetting the watch?

If after all of this, you’re still having issues then it’s probably not a software issue but it may be a hardware issue and no one here can help you. You’ll need to contact Garmin (call) to get help.

0 2157441 10 months ago

I have the same problem and the watch is not useable for diving anymore! I contacted the Garmin support and the solution proposed is to repair (I don't know exactly they want to do) for 450€!!!! I refused the proposal (not a commercial approach) and I will go to buy another watch BUT not a Garmin. The support is very bad. At your side, do you have solve your problem?

0 3832193 8 months ago

Mine and my husband stop working!! Right after the last update. When I contacted garmin they said my watch was old and would not replace it. It’s been used 10 weeks total. They said it’s hardware and you can not fix it.