Conservatism not appearing on Garmin Connect App

Hey everyone,

I am not sure if anyone had experienced this issue in the past, but now I am diving an when reviewing the dives on the APP is not showing the conservatism that was used.

Next to conservatism it just appears as: --

Cheers everyone!

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Garmin-Nate over 5 years ago +1 verified

Sorry guys, we were able to reproduce this issue on an Android phone here. I was able to get conservatism to appear but as soon as I saved an edit to gas information or other information such as exposure…

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0 a.calvanese over 5 years ago in reply to atj777

Thank you very much for taking the time to check this out.

It seems it has to do something with the App on my phone and might be corrupting the conservatism data.

Already un installed and re installed, deleted cached and stored data but still doing the same

Thanks again for taking the time to check on your side, highly appreciated.

PS: this is happening with any data the gets edited, doesn't matter if it's one or several.

0 a.calvanese over 5 years ago in reply to atj777

Here I just uploaded a video showing how the issue happens

https://youtu.be/xHF96WpmL90

Hopefully this might be of help for Garmin to help and trouble shoot the issue.

0 MarcinB over 5 years ago in reply to a.calvanese

a.calvanese good video and certainly showing the issue!

Garmin-Nate Looks like we have a mobile application bug. Editing dive details using the mobile app will cause loss of conservatism data. I am experiencing the same issue.

0 a.calvanese over 5 years ago in reply to MarcinB

Glad to know it helps to illustrate the bug.

Fingers crossed the Garmin team will be able to find a solution soon.

Cheers!

0 pprimoz over 5 years ago in reply to atj777

Conservatism is showing up also for my dives, both on Garmin Connect Mobile for Android (v9) and also on Garmin Connect Web (W7 & W10).

Interestingly enough, Conservatism not only shows up for Single Gas Diving but also for FreeDive and Apnea Hunt dives. It is, of course, the same as what I set it for Single Gas Diving.

0 atj777 over 5 years ago in reply to atj777

Oh.... I just noticed that none of my changes done in Garmin Connect on my iPhone actually stuck.

i am able to update location, site, and privacy but it appears anything else isn’t saved.

0 a.calvanese over 5 years ago in reply to atj777

Hmmmm what a bummer!

Well hopefully we will hear something from the Garmin Team. I already sent an email to the App developer team, no answer so far...

Cheers!

0 atj777 over 5 years ago in reply to a.calvanese

a.calvanese said:
Hmmmm what a bummer!

Not for me. I don't use Garmin Connect for logging at all. It is just a path to get the FIT files to load into MacDive and Subsurface.

Garmin Connect is next to useless for entering the tank and gas data. I can't accurately enter the tank size or SAC. In fact, SAC is a complete joke and shows that the developers know nothing about diving!

0 MarcinB over 5 years ago in reply to atj777

I agree that the data entry on the Garmin Connect is more than frustrating. But while on a boat dive it is a good opportunity to make quick notes. And to confirm that developers have no idea about reality of diving, try to enter the cylinder size... the dialog starts with 1 and you need to scroll down and down and down to the typical value of 80...

0 atj777 over 5 years ago in reply to MarcinB

MarcinB said:
And to confirm that developers have no idea about reality of diving, try to enter the cylinder size... the dialog starts with 1 and you need to scroll down and down and down to the typical value of 80...

Try entering 12.2L or 10.5L