failed depth sensor warning

Watch failed to start the dive. Noticed once we were at depth and it’s still read 0.0m and no dive time started. Tried turning it off and on again and now it has a failed depth sensor and won’t go into dive mode. It’s done for ya?

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Garmin-Heath over 5 years ago +1 verified

7525013 Please reach out to Garmin's Support Teams directly so that we can work with you directly to get back to diving with the Descent MK1.

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+1 Garmin-Heath over 5 years ago

7525013 Please reach out to Garmin's Support Teams directly so that we can work with you directly to get back to diving with the Descent MK1.

0 Odie21 over 5 years ago

Hello,

While a long shot, try re-installing the 6.00 software then go on a shallow dive and try it again. Sometimes things like this could just be a software glitch.

0 7525013 over 5 years ago in reply to Garmin-Heath

I’ve sent them an email and I’m waiting for a reply

0 7525013 over 5 years ago in reply to Odie21

Unfortunately the Bluetooth doesn’t seem to work anymore either so I can’t pair it with my phone.

0 Odie21 over 5 years ago in reply to 7525013

Download Garmin Webupdater and re-install that way. If that doesn’t work (after you re-install the software and do a test dive), then send the watch back if it’s covered under warranty.

Just giving you this option, just in case your watch is outside the warranty window.