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Unable to locate satellite

3106239
over 4 years ago

I have a new X40 that cannot locate satellite. I spent ages outside stationary away from trees and buildings as well have done a reset and sync with connect mobile app but still it can’t locate.

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  • +1 over 4 years ago

    I am sorry you are having an issue with the Approach X40. Try updating it using Garmin Express on your computer. If it still does not acquire GPS, it will be a hardware issue and it should be returned back to the point of purchase. If you have owned it outside of the return period, the bottom of the Garmin Express Support Center article contains the contact information for your regions Garmin Golf Product Support team. We will be happy to assist you further.