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Can't connect to USB

When I plug my device into my PC, I get a charing symbol, but no connect to the computer to transfer data. I've gone through all the troubleshooting options of reinstalling garmin express etc, but nothing changes.

Is there any way to update the course files via blue tooth instead?

Or is my only option buying a new cable (which I think might be the issue at this point)

Cheers

Ryan

Top Replies

Garmin - Chris over 4 years ago in reply to RTN79 +1 verified

RTN79

No. You will have your watch settings fully reset and data erased on the watch only. Prior synced scorecards will remain on your Garmin Connect online account and within your Garmin Golf APP on your…

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+1 Garmin - Chris over 4 years ago

Other than cleaning the contacts with isopropyl alcohol on the back of your watch and on the ends of your charging cradle you snap onto it, you can try both of these resets listed to do everything possible on your Approach X40 side before buying a new cable.

- How to Reset an Approach X40

0 RTN79 over 4 years ago in reply to Garmin - Chris

If I factory reset the watch, do I risk deleting courses and not being able to reload them since I cant connect to Garmin Express?

+1 Garmin - Chris over 4 years ago in reply to RTN79

RTN79

No. You will have your watch settings fully reset and data erased on the watch only. Prior synced scorecards will remain on your Garmin Connect online account and within your Garmin Golf APP on your smartphone. You will need to Bluetooth pair it again to your smartphone and change your internal settings on your watch again but your courses will remain updated to your most recent update.