Two of previously my assigned clubs missing on the S40 display and will not now re sync with the CT10 showing pairing failed

Former Member
Former Member

Hi, Can anyone help.

I have a new Garmin S40 and I also forked out for the full set of the CT10 sensors which I have had for 10 days or so. I synced all 14 sensors to my clubs and had a test run last Saturday and all seemed good.

For some reason the 7 iron and 3 wood are now  missing as an option on the S40 watch , I tried to resync the two clubs and sensors but it repeatedly shows "paring failed".

I spoke with Garmin support who said it might be the batteries have run out ( I would hope not after 10 days ), they Kindly  sent new batteries however this hasn't resolved the issue and the two sensors will still not pair.

I looked at the Garmin Golf app and all 14 of my clubs are shown in the app but as stated earlier the 7 and 3 wood are not shown on the watch when you enter the watch golf settings and then club sensors, just not there.

Within the Garmin Golfapp I considered removing the 3 wood and reinstating it ( can this be done ? ) however when I tap the edit and then remove option it warns me the do I really want to remove the 3 wood as the action cannot be undone .

Anyone had the same issue and any ideas how I can get my 7 iron and 3 wood reassigned. Grrrrrrrrrrrrrrrr, annoying, if not resolved soon the technology will be taking a test flight !!

Cheers Rich. 

    

  • Hi Rich,

    I am sorry for the bad luck with 2 of your CT-10 sensors. Since the new batteries put into both CT-10 sensors did not resolve their ANT+ pairing issue back to your watch, they are defective. Please contact the same regional support to have them replaced with new ones. 

    In the Golf APP, it isn't a permanent removal that cannot be undone but a warning message to give pause for those not intending to remove them that may have hit a wrong option in the menu.

    - Chris

  • Former Member
    0 Former Member over 5 years ago in reply to Garmin - Chris

    Hi Chris. Thanks for the reply. 
    I spoke with support team and they will be sending me replacements on receipt of the two defunct sensors. Fingers crossed that works.