S40 GPS Signal missing

Former Member over 5 years ago

SW Version 3.40

Course View Europe 5.60

Searching GPS Signal (for time or for selecting a Course) does not work anymore (after 3 month in use). It even does not start the search (no progress shown)

RESET (both versions) does not fix the problem.

S40 purchase was in Switzerland (April 2019)

My old S4 works fine (as always)

0 Former Member over 5 years ago

Updated to 3.50. Same problem.

0 ekutter-dnu over 5 years ago in reply to Former Member

Have you tried contacting customer support? If it still happens after a reset, and update, sounds like bad watch to me.

0 Former Member over 5 years ago in reply to ekutter-dnu

I have sent an Email explaining the problem 1 week ago. Email had been confirmed. But no answer at all.

I tested S40 again today. Same problem.

0 Former Member over 5 years ago in reply to Former Member

I got in contact with Garmin Germany and received a (RMA-Nr.) 70059

The S40 has been sent to the support Center in Switzerland for repair or exchange. Therefore this error Report can be closed.