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Samsung S20 Ultra connection issues with Garmin 520

My 520 will pair but not connect to my S20 phone. Are there any patches or fixes for this?

I have turned off multiple times both devices and restarted them, paired and unpaired multiple times, turned off wifi and blue tooth, restarted the devices and turned on blue tooth to pair again but still no actual connections. They see each other but will not connect???

Top Replies

Garmin - Chris over 4 years ago +1 verified

Baahb

I am sorry you are having a Bluetooth pairing issue between your Approach S20 and your Samsung phone. Given the basic steps you already tried, please reach out to our Golf Product Support team and…
Garmin - Chris over 4 years ago in reply to Baahb +1 verified

Baahb

Please contact our Golf Product Support team for your Livetrack issue and we will gladly work with you further.

All Replies

+1 Garmin - Chris over 4 years ago

Baahb

I am sorry you are having a Bluetooth pairing issue between your Approach S20 and your Samsung phone. Given the basic steps you already tried, please reach out to our Golf Product Support team and we will gladly work with you to resolve the Bluetooth connectivity issue.

0 Baahb over 4 years ago in reply to Garmin - Chris

The issue is that my SAMSUNG S20 is not connecting right. I was finally able to connect if I open the Garmin connect app first. Now the issue is that my live track is not working. The system send the email out but the recipients cannot see the map to actually track me. This is a safety issue and I will have to look for another vendor to solve it if Garmin cannot fix the issue.

+1 Garmin - Chris over 4 years ago in reply to Baahb

Baahb

Please contact our Golf Product Support team for your Livetrack issue and we will gladly work with you further.