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Individual holes not showing on my Scorecard after 3/21/20

If I upload a round from my S20, the individual hole statistics 1,2,3 etc with club distances, hole overview information.) does not show up after a round I played on 3/21. I have played 2 rounds since then (3/29 and 4/5). If I click on those 2 newest ones, I cannot see individual hole information at the bottom of the window. Is anyone else having similar issues? I still can see WHAT I did on each hole (Par, Bogey, etc.), Fairway hits, GIR, and Putts. But I see nothing down below that.

I have just loaded the latest software updates (android) for the app and they are recent as of yesterday.

Thanks

Top Replies

Garmin - Chris over 4 years ago +2

5761363

I am sorry. There is a known bug in the current version of the Android Golf APP. A new update for the Connect Mobile APP will be released in the very near future that will correct the missing shot…
Garmin - Chris over 4 years ago in reply to David K +1 verified

5761363 DavidK

A new version of the Garmin Connect Mobile APP was released yesterday, April 7th, 2020. Please update it in your Android Google Play store or Apple iPhone APP store. Your missing Golf shot…
Garmin - Chris over 4 years ago in reply to Philerstyn +1 verified

Philerstyn

Please remove your Golf APP and add it again to your smartphone and sync. Also, please sync using Garmin Express on your computer to see if your missing scorecard data appears. This forum post…

All Replies

0 Garmin - Chris over 4 years ago

5761363

I am sorry. There is a known bug in the current version of the Android Golf APP. A new update for the Connect Mobile APP will be released in the very near future that will correct the missing shot issue within your Android Golf APP. Meanwhile, please note, you will be able to see your shot data on your Garmin Connect account online.

0 5761363 over 4 years ago in reply to Garmin - Chris

Thanks Chris. I will keep an eye out for it. Stay safe

0 David K over 4 years ago

Thanks for asking this. I haven't seen individual holes/shots since 3/20, and I kept thinking there was a setting somewhere that I accidentally changed. Golf is an activity that can still be enjoyed while social distancing during the Coronavirus outbreak...and I'm very sad my rounds since 3/20 are missing this data.

+1 Garmin - Chris over 4 years ago in reply to David K

5761363 DavidK

A new version of the Garmin Connect Mobile APP was released yesterday, April 7th, 2020. Please update it in your Android Google Play store or Apple iPhone APP store. Your missing Golf shot issue should be resolved.

Thus far, all reports have been positive for the shots showing again. Please send me a Private Message if you still have an issue. Thank you!

0 Philerstyn over 4 years ago in reply to Garmin - Chris

I have the same issue. I have uninstalled Garmin connect re installed it and can't see the individual holes over view and shot distances. It was working fine up until March10. All games played before have individual holes etc. Every game after does not. Help.

+1 Garmin - Chris over 4 years ago in reply to Philerstyn

Philerstyn

Please remove your Golf APP and add it again to your smartphone and sync. Also, please sync using Garmin Express on your computer to see if your missing scorecard data appears. This forum post was specific to an older issue that was resolved in early April.

If you continue to have issues, you may be having an issue with your Approach S20 and the scorecard files. If you continue to have issues, please contact our Golf Product Support team and we will gladly assist you further.