There was an outage that impacted the Connect Mobile APP not syncing your scorecards into your Garmin Connect web, which then adds that scorecard to your Golf APP. All syncing related issues…
I am sorry you are both having an issue with syncing your saved scorecards. Garmin Connect is fully up and operational and there have not been an increase in sync issues for the tens of…
There was an outage that impacted the Connect Mobile APP not syncing your scorecards into your Garmin Connect web, which then adds that scorecard to your Golf APP. All syncing related issues have been resolved.
If you have saved scorecards to your watch and have not been able to sync, please try syncing using Garmin Express on your computer. If after the sync using Garmin Express you still cannot sync your scorecard through your Golf APP, please highlight my name and send me a private message. I will be glad to help you further.
I am also having this problem and have had so for at least half of this year. Sometimes I have deleted and reloaded my Connect app on IOS and it has corrected it. Once I connected to Garmin Express and it did an update, but it did not load the scorecard. Today I tried both, and it still doesn't work. This is very frustrating. It worked fine last year. I have an Approach S20.
I am sorry you are both having an issue with syncing your saved scorecards. Garmin Connect is fully up and operational and there have not been an increase in sync issues for the tens of thousands of scorecards that get synced each day during the peak of the golf season.
Please reach out to our Golf Product Support team. With Garmin Express also not syncing your scorecards, it suggests there is an issue that needs to be resolved with your Approach S20 itself.
I was having the same problem. I updated the software, deleted and repaired my watch, and logged out of both garmin connect and garmin golf and logged back in connect then golf and it seems to have worked. I still lost every round except my last two... hoping it is working again.
If basic troubleshooting has not resolved your sync issue, please call our Fitness Vivo Product Support team to have your sync issue addressed. There was a sync issue for the 4-days we were down during the incident but our customers have been able to sync since we brought everything back online 5+ weeks ago.
