This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Montana 700 is not recognized by Garmin Expess or Basemap

I have had this unit for a while.  When last used, it was working fine with no issues.  It has been unused for about 8 months.  I just tried to update maps and software but Garmin Express does not "see" it.  Neither does Basecamp.  I have tried different cables and different computers - still no recognition.  I would like to use it for my bike trips but am unable to update maps.  It charges fine with either of the cables I have tried.  

I have tried to reset the unit thinking it might be a software issue, but that hasn't helped either.  I am not sure I did a proper reset. 

I am stuck and greatly appreciate some help.

Michael