GB Topo Pro 25k v2 - Cannot Download Map

I have the 700i after purchase I found out the 25k GB maps were incompatible with the device despite what customer support told me. How ridiculous!

Last week I bought v2 of the GB maps as a download. However I cannot download it through Garmin Express and I just get a generic error message saying there was a problem. I dug around the logs and I found messages suggesting a Garmin server error and something about not being able to associate the map with my device.

I'm not impressed with customer support. My interactions have been transactional ie little continuity, no follow-up and then I get asked silly questions like what browser I'm using despite going through all this days before.

Does anybody else have issues with downloading v2 GB 25k maps to their 700i?