I purchased a used mini 2 from eBay and have been unable to activate or purchase a subscription. I keep getting the message "you may not have service", and the app isn't providing any additional information or help. TIA for any words of wisdom.
I purchased a used mini 2 from eBay and have been unable to activate or purchase a subscription. I keep getting the message "you may not have service", and the app isn't providing any additional information or help. TIA for any words of wisdom.
Hi EricL_Orlando please try the troubleshooting steps in this FAQ we've created Issues Activating an inReach Product.
maybe because whoever sold you their inReach hasn't deactivated their account
This was the issue - the previous owner of the device had only suspended their account. Once they cancelled I had no problem activating. Thanks for the responses.
