Why cannot I make changes in the sms message configuration without getting an error?

8499232 12 days ago

Would like to include my signature and latitude and longitude when I click the check boxes to enable i get an error saving my selection. This happens on the app and Web.

0 twolpert 11 days ago

You can try clearing your browser cache, then try again. If that does not do it, open a support ticket. All of this functionality is on the Garmin servers. Nothing on the device at all.

0 1260949 11 days ago

Same here. Nothing I’ve done seems to work. Have you figured this out?

0 8499232 11 days ago

Seems to be resolved. Product Support was working with me and could see the issue, but couldn’t resolve. It was being forwarded to someone else and was told he’d be back with me when there was a resolution. In the meantime time I cleared my browser cache on all browsers I use, as someone else suggested. I don’t know if Support did something or if clearing the cache did the trick, but I can now select and save any of the three options within configuring SMS.