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inreach mini error 213 and cannot pay my subscription for this to work

I have an inreach mini and keep getting an error 213 trying to activate my plan. I updated my firmware on my computer and try to activate my plan via Earthmate and get the error. I then tried to use the other app Garmin messenger but it won’t find my inreach when trying to pair. Earthmate finds it just fine. Getting fustrated as I use this whenever I go on the trail and now I paid the insurance for a year but can’t get the subscription for the month to work so the sos button won’t even work if needed. There needs to be a better way to pay for this plan. It used to work until you guys updated the freedom plan with something completely different. Wish I could just use the computer again so I’m not up for hours trying to figure this out.

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  • inReach Mini is not compatible with the Messenger app, so that won't work.

    Did you try contacting Garmin Support? If you get a specific error message like you state they should be able to help you to solve the issue.

  • I will be closing this thread as we do not have a category for the original inReach Mini. Please contact Product Support directly for assistance with your device or visit our Support Center. Support will be able to assist in troubleshooting the issue or escalating it for a possible fix.