Subscription currency not changeable

7145495 7 days ago

I would like to do my first subscription of my inreach mini 2, but the amount is always in euro.
On the Garmin website in Australian dollar it’s $25 for the cheapest plan + $70 activation fee ($95 total) I would accept that for my first subscription.
But on my device which is set to australia, same as my account, it’s still in euro and doesn’t change, whatever I do.
It says 18€ plan + 50€ activation fee (68€ equal to AU$110)
Guys that is scam, can you please help me I don’t want to pay unnecessary more money for the same product.
Thank you and kind regards!

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+1 Garmin-Chris 7 days ago

I'm not sure where you are seeing pricing on your inReach Mini 2, but pricing is based on the billing address of your payment method.

0 7145495 6 days ago in reply to Garmin-Chris

Exactly, that’s the weird part. I have an Australian address, Australian bank card. But it’s in Euro. I didn’t mean on my in Garmin device when I was speaking about my device, maybe that was explained a bit confusing, on my phone with the Garmin messenger app I meant.
I will attach a photo of my attempt starting the plan.

As you can see my emergency info is the same address as my billing address.
I already tried deleting and reinstalling the app but nothing changes, as well I deleted all data on my Garmin device.

I think after I put all my card data on, immediately the amount will be withdrawn, that’s why I’m stopping there.

+1 Garmin-Chris 6 days ago in reply to 7145495

I would suggest reaching out to our billing department for assistance. Contact Garmin Services Billing