Can't start subscription, payment authorisation failed.

Same as other people it seems, I've tried starting my subscription using multiple cards and each one says gives payment authorisation failure. Banking apps totally fine, I get the auth request and sign it but it fails none the less.

0 7629205 3 months ago

Tried again using my laptop on the website instead of going through the app and it worked!

0 twolpert 3 months ago

The web site is always the most reliable, simplest thing. Personally, I stay as far from the mobile apps as possible. Too many of them, with too many moving parts.

That said, the web site is not 100% reliable either. I sometimes find it necessary to clear the cache to get anything to work. YMMV.

0 9126986 6 days ago

I had the same problem before and it turned out that the problem was not with my cards or the prepaid service, but with the way my bank handled the authorization. I started digging into this and found out that sometimes the core of the banking system can cause these crashes. Also, if you're interested in learning more about this, I found this article https://dashdevs.com/blog/top-10-core-banking-solutions/ about core banking solutions helpful. It explains how these systems work and why these problems can occur. Maybe your bank's system just doesn't handle certain requests well. Hope this helps!