Server error at inreach activation

My first experience with the Garmin family involved encountering a 'Server Error: An error occurred while processing your request' message on both the Messenger app and the Explore website, even though I used different browsers during the activation of an InReach Mini 2. I have spent the past three hours trying to activate the device, but it seems not to be working.

0 Garmin-Leslie 2 months ago in reply to 4378479

Sorry, the responses that you see saying it was resovled were in reply to other posters and not your own. I have sent you a private message.

0 4378479 2 months ago in reply to 4378479

solved thank you!

0 MartinJC 1 month ago

Even now I have the same problem and battling to activate the inreach mini 2

0 Garmin-Leslie 1 month ago in reply to MartinJC

This is most likely due to the maintenance we have had and some extended issues regarding the maintenance period. Things are resolved now and you should be able to activate if you have not already.

0 9482854 1 month ago

I am also having the same “error occurred” message pop up when I am trying to activate my inReach Account

0 1974340 1 month ago

i am currently experiencing this issue and have tried different browsers on both my phone and computer....seems like this should be solved after 4 months :-)

0 Garmin_eh 1 month ago in reply to Garmin-Leslie

I just tried to reactivate my inReach subscription and I was not able to. Does Garmin have a timeline on when it will be resolved?

0 twolpert 1 month ago in reply to Garmin_eh

Although you might get a response from Garmin here, this is not really an official support channel. Fastest way to resolve it is to open a support ticket. Use phone or chat in preference to email.