Can messages be sent to subscriber's email address?

I have configured preset messages to include the email address that is associated with my Garmin account and 2 other email addresses. Messages are received by the 2 other recipients but messages never arrive to the email associated with my Garmin account. I have tried preset and custom messages and neither is received. I am the admin of my email domain so I have checked SPAM, Junk, logs, etc.

I contacted support and the agent told me that messages *MAY* not be sent to the subscriber's email or SMS. The answer was vague so I am not clear on whether you can include your email and/or SMS that is associated with Garmin as a message recipient.

Can anyone confirm that if they include the email associated with their Garmin account in a message that they receive the email message?

Can anyone confirm that if they include the mobile number associated with their Garmin account in a message that they receive an SMS message?

0 Volker over 1 year ago

The email address that is associated with your Garmin accoun is NOT an email address. It is used ONLY for sending messages directly to another inReach device.

Understanding the inReach Address | Garmin Support

If you have paired your Mini 2 with the Messanger app (you have to register your mobile phone number), the Messenger app is hijacking your mobile phone number.

0 6884148 over 1 year ago in reply to Volker

Thx for the reply. I am not talking about my inReach address. I am asking about my regular everyday email address that I use that is the one shown on Garmin Explore web site > Account > Email.

Can someone just add their own email address to a preset message and confirm if it is received? As I mentioned Garmin support stated that messages *MAY* not be received if sent to the subscriber's own email or mobile number and I am trying to confirm if this is true. I do not receive messages sent to my own email address.

0 Volker over 1 year ago in reply to 6884148

Sorry, misunderstood your question. Unfortunately my mini 2 was activated > 27th September 23, so no preset messages for me available and I can’t check that.

0 6884148 over 1 year ago in reply to Volker

Can you add your registered email address to a check-in message and see if you receive the message? I don't get any messages (presets or custom) to my registered email so I just trying to test if ANY message can be sent to the email address registered with the subscription.

0 Volker over 1 year ago in reply to 6884148

You can’t unfortunately add anything to check in messages

️https://support.garmin.com/en-US/?faq=y6jQ78qAaW6EvPvztACfj8

I can only try that with a quick text message.

0 6884148 over 1 year ago in reply to Volker

I am talking about adding yourself as a recipient not adding to the message. You must be able to change the recipients.

0 Volker over 1 year ago in reply to 6884148

Yes, I can sent a message/quick text message to my own email address and received it.

0 twolpert over 1 year ago in reply to Volker

I have not tried this lately, but it DID work at one time.

0 Garmin-Leslie over 1 year ago

Hello 6884148 When you say the email address associated with the Garmin account do you mean their personal email address or their inReach address ending in @inreach.garmin.com? You are able to message any email address including your own.

However, regarding messaging your own phone number this will work in all instances unless you are using the messenger app on your phone. If you are using the messenger app it links your phone number and you are then unable to message your own phone number due to the app using it.

0 6884148 over 1 year ago in reply to Garmin-Leslie

No, I am not referring to the @inreach.garmin.com address. I am referring to my personal email address. For example, my email is ****. I have that email address associated with my Garmin account. Garmin sends me emails to this account. However, if I add that email address as a recipient to a check-in message or a custom message the message is never received. It is received to any other address I send it to. The whole reason I started this thread is that a support agent suggested to me that it was not possible to send a message to the address registered to your account. The agent did not sound sure of his answer so I wanted to see if anyone else was able to send a message to themselves. I have given up trying to resolve this issue and I have instead send messages to a secondary email address.