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SW 5.09: Spontaneous restart of the device when navigation is started and altimeter dashboard is enabled on the map view

RVASSEN 1 month ago

Hello,

The device will restart if you start navigation to any POI while the altimeter dashboard is enabled in map view.

The same thing happens if you enable the altimeter dashboard on the map view during ongoing navigation.

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Garmin - CP 16 days ago +1 verified

We are happy to report this issue is resolved in the 6.04 update. Please make sure your device software has been updated- if not, you can find instructions for doing so here: Updating the Software on Your…

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0 JungleJim 1 month ago

Can confirm, device will reboot when the Altimeter dashboard is enabled in the Map app when navigating. I can also trigger the crash by navigation a course or to a waypoint, enabling Altimeter dashboard on Map (which is shown correctly), pressing Menu and selecting any item from the menu (e.g. Stop Navigation or Map Setup).

0 JungleJim 1 month ago

The crash also seems to happen when you have the Elevation data field in the Small Data Fields or Large Data Fields dashboard. So looks like an issue related to elevation data and navigation.

Garmin please fix this asap because this is quite an annoying issue.

0 Garmin - AL 1 month ago

I am going to be sending you an email to collect some additional details in order to review this issue further.

+1 Garmin - CP 16 days ago

We are happy to report this issue is resolved in the 6.04 update. Please make sure your device software has been updated- if not, you can find instructions for doing so here: Updating the Software on Your GPSMAP H1i Plus