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Course navigation issues

JungleJim
8 months ago

I'm having a couple of issues with navigation of Courses on my GPSMAP 67i (device software version 7.60). Maybe I'm not fully understanding how this functionality should work, so looking on some input on what I'm seeing.

In Garmin Explore app I created a simple Course as a loop around my block, consisting of 7 points. The start and end location are the same, so it is a round trip. Also in Explore I modified the icon of the points. This ensures they are shown as pins on the GPSMAP and are seen as Course Points.

Now when I navigate this course using Direct Path routing, the Distance to Next and Distance to Dest. data fields show the same value and this seems to be the distance to the first/last point of the course. This does not happen when I navigate the course using Roads & Trails routing. This also does not happen when using a Course that is not a loop (ie start and end points are not at the same location).

The active route page shows the same distance for each point (looks to be from my current location to the start / end of the Course), except for two points that show a very large value and time (looks like some kind data type overflow issue).

When I navigate the Course using Roads & Trail routing, a different course is actually loaded when I load the course from the device itself. When I start the navigation from the Garmin Explore app, the correct course is loaded.

Anyone else experiencing these issues?

  • 0 8 months ago

    Hello, I would recommend seeing the following link Distance to Next Data Field Appearing Inaccurate When Starting a Route. This explains the start of the course. As for some of the other things mentioned here I am needing more information to understand what is going on better. 

    Please provide the following information: 

    What maps do you have enabled on the device? Menu > Map Manager > What is listed here and in TopoActive? 

    What routing settings do you have set? Menu > Setup > Routing. 

    Can you provide pictures with examples of what you are seeing? 

  • 0 8 months ago in reply to Garmin-Leslie

    Hi Garmin-Leslie, thanks for the link to the support article.

    As for the information requested, here are some screen captures of what the device is showing me.

    Note that Update Available is displayed even though this is the latest version of TopoActive Europe, 2023.10. This seems to be an issue when the map is installed by Garmin Express instead of via the MapManager on the GPSMAP. I also have a couple of third party maps and City Navigator EU on an SD card but these are all disabled in Map Manager.

    Routing settings set to Hiking activity and Prompted Course Navigation.

    This is a simple Course I created in Explore app. For all Course Points except first and last I modified the symbol to a green pin to have them show up on the GPSMAP. The Course is not a complete loop, but start and end are close together.

    I start navigating the Course via Main Menu > Course Planner > select Course > select Go with selection of Direct Path (because Course Navigation is set to Prompted). I then proceed to walk so that I am past the starting point of the Course but before the second Course Point. The GPSMAP shows an On Course message.

    When I go to Main Menu > Active Route, this is what is shown. The values for Punt 2, 3 and 4 do not make any sense at all. The trip computer has both Distance to Next and Distance to Dest data fields showing the same value.

    And for a bonus issue, I can have the Menu on the Map Page show both Resume Navigation and Stop Navigation at the same time. This can be achieved by first starting a Course with Path & Trails navigation, stopping that navigation (via Menu on Map screen) and then starting a Course with Direct Path navigation and pressing Menu on the Map page.

    For the issue with the GPSMAP loading a different course I did not include screenshots because that's a bit hard to show with screenshots only.

  • 0 8 months ago in reply to JungleJim

    Thank you for the information. We already have your email address and are going to create a case regarding the issue. If we have further questions we will reach out to you through our official support channel to gather the information. 

  • 0 8 months ago in reply to Garmin-Leslie

    Ok thanks, hopefully this can be investigated and fixed quickly.

  • 0 4 months ago in reply to JungleJim

    I'm running into a similar issue you have with distance to next and vertical dist. to next, did you find a resolution to this or best practice on creating a course? 

    Thanks!

  • 0 4 months ago in reply to monzttr

    Not really unfortunately, I usually end up using a track and sometimes using a course with Road&Trails navigation.

    And honestly I don’t have high hopes for Garmin fixing this presently, as the issues have been investigation for more than three months now without any updates on progress.

  • 0 2 months ago

    I am having exactly the same issues with my GPSMAP 67. Create a “loop” course in explore with begin and end point close to each other. Sync the GPSMAP with my phone. Start the course via course planner. The course is loaded. And shows fine on the preview. Once I click “go” a completely other course is created!? It is unbelievable that such a basic functionality of an expensive dedicated navigation system simply does NOT work AND Garmin just ignores it. Just a complete waste of money and energy. So frustrated with Garmin, I’ll think I’ll move on to another company. 

  • 0 2 months ago in reply to 5722192

    The main gripe I have that there is no progress on this issue at all. No updates at all from Garmin support, and each time I ask for an update the message is “we’ll check with engineering and let you know”. And then silence…

    Especially for this issue that is easily reproduced, this is very disappointing.

  • 0 2 months ago in reply to JungleJim

    The product manual is also inaccurate so it’s pretty bad.  But, I’m trying to figure it out because it’s ruining the fun to use this thing. Here’s a couple of suggestions. It may help to start navigation of the created course through the FIND button (on the device), then select Courses, and from there select the course you created in the explore app or on the device itself. In the Routing menu (under Setup), I’d suggest to set activity and course navigation to prompted because it gives some flexibility. Note that  some activities require different maps than the ones that come preloaded (e.g., your city navigator map).

    Now here comes the confusing bit. If you have “Direct routing” (found under the routing menu) set to ON, the GPSMAP will show a different course than the one you created, but if you simply ignore this and just click “go” your course will pop up again. You can also choose to turn direct routing off (because you don't really need it if you want to follow an existing course) but then the GPSmap will load the course slower, and it may hinder some other use cases of the device. 

    Anyway, hope this will help you out. I was going crazy today trying to get this thing to work!

  • 0 2 months ago in reply to 5722192

    Thanks for the suggestions, but I’m quite familiar with all the intricacies (or idiosyncrasies?) of the device Grinning

    The best way to get the correct course loaded reliably when using Roads&Trails course navigation is to start navigation from the Explore app instead of on the GPSMAP itself. Just select the course in Explore and select Go from there.