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Distance recording stops at 167.7 km. Bug since December 2023. Development has confirmed bug, but bug still exists.

bluefish
3 days ago

At exactly 167.7 km ( 104.2 miles ) the recording of the track length stops, while the actual recording of the track continues nevertheless.

Bug reproducible and a developer ticket was created in December 2024 and the bug was also reproduced and confirmed by the development department. The bug is also confirmed in other GPS forums. The bug has existed since December 2023 (!!!!!) since FW4.20 and is still present in the recently released FW 4.22 of the etrex se.

Garmin, it cannot be that you have not fixed a bug that has been known for 1.5 years until today.

A GPS device that is not able to record routes over 167 km is not a usable device.

Please continue to regard the developer ticket as unsolved and release a bugfix QUICKLY ! (ASAP)

Thanks for forwarding this to the development team.

https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-web/391537/garmin-extrex-se-will-only-display-104-2-miles-even-if-you-have-covered-280-miles 

https://www.gpsrchive.com/Discussion/viewtopic.php?t=3170&start=70 

 

  • 0 2 days ago

    Posting here is not going to get them to DO anything. It sounds like you have already taken all the correct steps. All you can do now is wait.

    Note: To anybody else experiencing the problem - please open a support ticket on the problem. The more people who report it officially, the better the chance that Garmin will fix it sooner than later. 

  • +1 2 days ago

    I will be closing this thread as we do not have a category for non-inReach outdoor handhelds. Please contact Product Support directly for assistance with your device or visit our Support Center. Support will be able to assist in troubleshooting the issue or escalating it for a possible fix.