Problem with latest TopoActive Americas North 2020.20 update

Latest update appears to be a bit of a mess and is only partially drawing the maps. Street level detail appears to be missing and/or incomplete.

Is there something obvious that I am missing?

Everything was working fine until I updated.

Thanks.

0 atlas_cached over 3 years ago

Coordinates for above photo?

0 3663982 over 3 years ago

N 43º39.4495' W 079º23.3835' -- essentially downtown Toronto.

Device is also having trouble syncing with Garmin Connect. I have flushed the device from Connect and added it again and deleted the sync folder from C:\Program Data ...

Could it be that the map set, although fully downloaded, is simply not syncing with the device?

0 atlas_cached over 3 years ago in reply to 3663982

The Map displays properly on two different GPSr I have tested on. I suspect another map is interfering. Please disable all remaining maps and retest.

0 3663982 over 3 years ago in reply to atlas_cached

I had all my other maps turned off, so I don't think that was an issue. I decided to go ahead with a hard reset -- working my way through that now and it looks as if the maps are now displaying properly. I can see, for example, the street outside my house. The device is still not syncing with Garmin Connect, but that seems like a separate issue altogether. And I can live with that for the time being ...

Thanks for your help.

Much appreciated.

0 atlas_cached over 3 years ago in reply to 3663982

Glad it is working now.

Hard reset is next to the most amount of work, so I tend not to recommend that solution right away!

0 3663982 over 3 years ago in reply to atlas_cached

Ha! No kidding.

Cheers.