BirdsEye Imagery download fails

Hi, Is there a trick here that I've not found???

I successfully download some imagery. Now every single download fails and goes back to Pending. restarting the 66i makes no difference?

Thanks!

0 IceBear over 4 years ago

Ok, further detail - when I reduce the detail to "High" from "Highest" it will download imagery. I did download the first lot of imagery on "Highest" - are there rules for places where you can and can't use the increased detail levels?

0 CandiedGold_NZ over 4 years ago in reply to IceBear

Hi.

I've noticed the same thing on my new 66i. Birdseye imagery works well on "normal" and "high" resolution but not on "highest".

The other thing I've noticed is that when downloading at "high" resolution Garmin forces a smaller download area. For the record, I've tried the above both on the unit directly and via Basecamp for Mac - same result.

For now just stick with "normal" or "high" it seems.

All the best.

0 IceBear over 4 years ago in reply to CandiedGold_NZ

Cheers, I did wonder if maybe Highest isn't available at our end of the world!

0 twolpert over 4 years ago

I think this has more to do with size of the download. OTOH, I do not know what resolutions are available for NZ.

0 atlas_cached over 4 years ago

Was this issue resolved in firmware 5.40?