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Dropped Z82

7461831
over 1 year ago

I was playing a round of golf and dropped my Z82.

tried to turn it on and nothing would happen, no damage to lens or screen

got home and when plugged into power source I get 5 seconds of a flashing blue light but buttons do not respond

  • +1 over 1 year ago

    Try charging through a home computer, and ensure you are using the original cable that came provided in-box with the Z82. Once connected, look through the viewfinder to see if anything appears on the screen. 

    If nothing appears on the viewfinder screen when connected to the home computer, press and hold the button the middle button on top if the Z82 for 15 seconds while looking through the viewfinder > Release the button > Disconnect and reconnect the charging cable to see if you then see the Garmin logo or charging screen appear. 

    Contact Garmin Support if you continue to have concerns to discuss further solutions 

  • 0 over 1 year ago in reply to Garmin-Cody

    Used cable provided in home computer and followed instructions and nothing. Attempted to contact Garmin Support but apparently support office is closed and has been for 2 days. Arranged a callback but the computer won’t recognise my number

  • +1 over 1 year ago in reply to 7461831

    The Garmin UK support team office is available per the following schedule: 

    Monday-Friday 8:30 - 17:30 GMT.
    Closed weekends and national holidays.

    • 0808 238 0000 (UK landline free phone)
    • 03708501242 (standard geographic charges)