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<SOLVED> Average/Max Run Cadence reports 0 spm

Chris

- Not a Golf related issue -

For the last 2 runs, the Average/Max Run Cadence shows 0 and the average stride length has disapeared .
Any chance we can get the stat back in the S70 (Activities/Running/[select Activity]/Stats/Running Dynamics)?

Thanks

  • 0

    In addition to previous post...

    I edited the Run Settings/Data Screens to show the cadence while running....

    The watch constantly reports "0" which means the cadence is no more captured.
    This issue started after the latest update 27.07

    Those are the cadence related data fields listed under the S70 (link below)

    Average Cadence
    Running. The average cadence for the current activity.
    Cadence
    Running. The steps per minute (right and left).
    Cadence Gauge
    Running. A color gauge showing your current cadence range.


    https://www8.garmin.com/manuals/webhelp/GUID-0F89E6A5-EC1C-4382-964E-27DC4B5FC932/EN-US/GUID-1450EF74-CA46-44A7-BB2A-850129A77535.html

  • 0 in reply to Chris

    After contacting Garmin Support, I followed below intruction and the issue was solved.

    Beware though that it reset the watch to standard setting and I had to reconfigure the following functionalities:
    - watch face
    - glance
    - morning report content
    - time (12/24)
    - reupload music in the watch
    - pair headphone
    - configure music control to "My Music"
    - pair with phone

    I haven't play a round yet but CT1 setting seems to be correct

    -----------------------------------------------------------------------------------

    This issue may be caused by a temporary system glitch or a data loading error following the software update. To restore your cadence tracking to a normal state, please try the following troubleshooting steps in order.

    [Troubleshooting Steps]

    1. Sync and Update via Computer (Garmin Express) Please connect your device to a computer and sync it using the "Garmin Express" software to ensure all system files are properly applied.

    2. Factory Reset the Device If the cadence still shows 0 after syncing, please perform a factory reset to clear any corrupted cache or system errors inside the device.

    • Reset Steps: Press the [Middle Right Key] ⇒ [Settings] ⇒ [System] ⇒ [Reset] ⇒ [Delete Data and Reset Settings]

    3. Re-pair with Your Smartphone Once the reset is complete, clear the old connection from your phone and pair the device with your smartphone again.