’d like to share my experience regarding the touchscreen issue on the Garmin Approach S62, which I believe in over 90% of cases is caused by a software problem.
If your touchscreen becomes unresponsive after a software update (often triggered by pairing with an iPhone), factory resetting the device multiple times can temporarily restore functionality.
Here’s what worked for me:
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Perform a factory reset — not just once, but 3 to 5 times if needed.
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Wait at least 5 minutes after each reset is complete. The touchscreen may suddenly start responding during this time.
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Once the touchscreen is working, go through the initial setup but DO NOT pair the watch with your phone.
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If you pair it with a phone, the watch will auto-update the firmware again — and the touchscreen will most likely stop working again.
Unfortunately, I haven’t yet found a way to install an older firmware version, which I believe would solve the issue permanently. But until then, this workaround has allowed me to at least get the touchscreen working again.
Hope this helps others experiencing the same issue.
