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Locating Satelites Not Functioning after software update to 4.30

Hello team,

I have a problem with my S62 GPS function - Locating Satellites is not functioning properly (taking so long so I had to skip and manually choose the downloaded map) when I try to "Play Golf" at course, especially after the software update to 4.30. After I choose the course by skipping "locating satellites", my watch is able to show the distance from the pin though.

I've been using S62 for 2 years without any issues but it started to cause many issues like frozen, slower, sudden power off after update although I made sure to update Garmin Golf app and Garmin Connect.

For reference, to check GPS functionality, I tried "Set time with GPS" in System but it's not working either.

Would you please help me troubleshoot this most important function in S62?

Thank you team!

Top Replies

Garmin-Cody 23 days ago in reply to 7051604 +1 verified

Follow the steps outlined on the official support from Garmin linked here: My Approach Golf Product is Unable to Acquire Satellites

If you are still having concerns with your watch acquiring satellites…

All Replies

0 Garmin-Cody over 2 years ago

Update as of June 24, 2024:

Concerns related to the Approach S62 not acquiring satellites should now be resolved with the release of software version 5.0 now released at 100% to all S62 users.

Confirm the version in Settings > System > About is showing 5.0 for the software version directly on your device.

If you continue to have concerns with satellite acquisition please report or let me know via direct message so I can gather any additional info relevant to the issue.

Relevant Garmin Support pages available to reference through the links below if needed:

My Approach Golf Product is Unable to Acquire Satellites

Update Golf Courses and Device Software on an Approach

0 Mingdr over 2 years ago

I got the same problem. IS yours fixed?

0 Mingdr over 2 years ago

How is your problem? Watch working?

0 Mingdr over 1 year ago in reply to Garmin-Cody

System Software 4.40 is out. Will it fix the problem?

0 Mingdr over 1 year ago in reply to Garmin-Cody

I have updated my watch to the new version 4.4. My Current EPO info does not change. It was always "CPE: Missing". The new update does not change it. Also the GPS watch can no longer find the courses near me. So I need help!

0 Mingdr over 1 year ago in reply to Mingdr

Can't find any satellite! I have updated my watch to the new version 4.4 multiple times using Garmin express. My Current EPO info always shows "CPE: Missing". The new update does not help. I think the proplem started since I updated to 4.3. Also the watch can no longer find the courses near me. So I need help!

0 Mingdr over 1 year ago in reply to Mingdr

Happy to report: sent the watch back to Garmin. I got a new one - all problems solved! Thanks Garmin!

0 7051604 25 days ago in reply to Garmin-Cody

I'm having the same problems, I confirmed I have 5.0 also did reset ?

+1 Garmin-Cody 23 days ago in reply to 7051604

Follow the steps outlined on the official support from Garmin linked here: My Approach Golf Product is Unable to Acquire Satellites

If you are still having concerns with your watch acquiring satellites after following the steps outlined in the article linked above, contact Garmin Support for further solutions to discuss the issue with a Golf Specialist.

Note: Thread has been locked due to the age of the initial post and issue outlined at that time not being relevant to current software per the Garmin Forums Terms of Use.