New device S62 is already registered under a different account

Hello,

I purchased a brand new S62 device, but when I tried to register it, the system says it is already registered to a different account...Does anyone have same experience?

Thanks,

Top Replies

Kinematic over 2 years ago +1

Oof.. I am not sure of the specific answer, but if it were me, I would return and purchase another one. Did you get it from an authorized retailer that will make it easy for a return / repurchase?

All Replies

0 Kinematic over 2 years ago

Oof.. I am not sure of the specific answer, but if it were me, I would return and purchase another one. Did you get it from an authorized retailer that will make it easy for a return / repurchase?

0 TXAngler over 2 years ago in reply to Kinematic

Yes, I got it from an authorized retailer and it makes me feel little uncomfortable. I sent an email to Garmin and I will see. Thanks.

0 HorstW61 over 2 years ago in reply to TXAngler

Were the seals on the packaging intact?

I almost think you have been slipped a used, returned watch. Send it back and ask for your money back.