Score cards from connections empty/not displayed

Hi,

This has been bugging me for a while and I even reached out to Garmin help centre but didn't get anywhere. Here is my "issue": I play golf with 2 friends who also use Garmin watches. We have connected on Garmin connect. However, we are not able to see eachothers score card on the Garmin connect mobile app. I can see that they played golf, but score, #holes, etc is all empty ("--" displayed). It does work when we log in on the web version, where there is a selection switch to either see "Activities" or "Golf".

Are we doing something wrong? 

We even tried the Tournement mode, but that is also "buggy" where leaderboards are not shown.

Any help would be appreciated.

PS. the feedback (after 4 weeks of daily mails back and forth) from the Garmin help centrewas that they have established there is an issue, but no fix.