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Touch Screen Approach S62 stop working

1098060 over 3 years ago

My touch Screen Approach S62 stop working

I reset twice and still same situation, what should i do? i Bought it in AMAZON US on July 2021

Thanks for your support

Top Replies

Garmin-Cody over 1 year ago in reply to 8299725 +1 verified

We recommend following the steps outlined on our support article here: The Touchscreen on My Approach Watch Does Not Respond

If you continue having concerns with the touchscreen, you would need to contact…
Garmin-Rob over 3 years ago +1

Hello, have you updated the device software as well?

Update Golf Courses and Device Software on an Approach | Garmin Support

If the issue persists, please reach out to the Golf Product Support team using…

All Replies

+1 Garmin-Rob over 3 years ago

Hello, have you updated the device software as well?

Update Golf Courses and Device Software on an Approach | Garmin Support

If the issue persists, please reach out to the Golf Product Support team using the contact section on the support page linked below. We are happy to further assist.

Approach® S62 | Garmin Support

0 9627621 over 2 years ago in reply to Garmin-Rob

Hi, has this problem been fixed? mine stopped working today... I have updated the device through Garmin Express and it is till not working.

0 8299725 over 1 year ago

My S62 touch screen stooped working today.

I forced a turn off by holding the on off button in for 15 seconds then restarted. Same result the side bittons work but not the touch screen. the whatcjh is about two years only use when playing golf but looks like it will be my last Garmin product... just sayin..

+1 Garmin-Cody over 1 year ago in reply to 8299725

We recommend following the steps outlined on our support article here: The Touchscreen on My Approach Watch Does Not Respond

If you continue having concerns with the touchscreen, you would need to contact the Garmin Support office in your region to discuss further solutions, and they will outline options for a resolution.