Screen S62 stopped working

Dear,

since this morning, the touch sceen doesn't works.

I restart it, but same problems.

I tryied to update software, but when I connect the S62 on my computer, I've to allow on the screen to connect it... but not possible.

Is there a solution?

As I had bought it on amazon on march last year, I'd contact the seller and I'm waiting his answer.

Thanks a lot.

Regards