S62 is no longer tracking health data.

S62 is no longer tracking health data. Sleep, heart rate, stress and body battery stats are no longer making it to Garmin Connect app. Calories in/out are still working and showing up in Connect app, and training data is showing up in Connect app.

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Garmin-Rob over 3 years ago +1 verified

Hello! Can you try to sync that data manually with Garmin Express? You can follow the steps for this onetime workaround at the following link. It should push that data over.

-How to Sync Data from a Fitness…
Garmin-Rob over 3 years ago in reply to 3472885 +1 verified

When you open up the Connect app and scroll down, there should be an option for Edit My Day. Can you select that and make sure that the items you are looking for aren't being hidden? Hit the + icon next…

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+1 Garmin-Rob over 3 years ago

Hello! Can you try to sync that data manually with Garmin Express? You can follow the steps for this onetime workaround at the following link. It should push that data over.

-How to Sync Data from a Fitness Device to Garmin Connect

0 3472885 over 3 years ago in reply to Garmin-Rob

I connect my S62 to my laptop every time I need to charge it, where it automatically connects and syncs to Garmin Express and downloads any updates, etc. This issue persists through that process, it's been going on for a couple of weeks. Nonetheless, I sync'd it again just now per your instructions, but still none of the missing health data is making it from the device into Garmin Connect.

+1 Garmin-Rob over 3 years ago in reply to 3472885

When you open up the Connect app and scroll down, there should be an option for Edit My Day. Can you select that and make sure that the items you are looking for aren't being hidden? Hit the + icon next to any of them that are and they should display normally.

If the issue persists, please reach out to the Golf Product Support team. We would be happy to further assist.

0 3472885 over 3 years ago in reply to Garmin-Rob

I removed all of them and added them all back just in case. Still only displaying the few that I reported originally. The missing data is still missing.