S62 gps not advancing. Brand new

Question

Brand new S62 approach not advancing GPS. Old S5 working next to it! 
 Updated software from Garmin Express and performed soft reset and factory reset. 
 Any advice as heading on golf trip tomorrow for three days. (Very disappointed)

Former Member · Accepted Answer

Since you have performed the troubleshooting steps we would suggest and the issue persists, this likely points to a fault on the watch itself. It would be recommended to return the device or swap it out where you purchased it. 
 If necessary you can reach out to your local Golf Product Support team for any service requests.

S62 gps not advancing. Brand new

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