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Garmin S62 watch face is shaded on the bottom half and I cannot correct it. Brand new watch.

Former Member
Former Member over 4 years ago

Charged my watch yesterday and woke up with the watch screen partially shaded.  Bottom half is darker, I cannot reset the time, and half the time the menu button does not respond.  Thinking I have a faulty product.  Thanks.

  • +1 over 4 years ago

    My sincere apologies for the defective display in your new Approach S62. Given your description, I agree. It is a hardware issue with the new display and it will need to be returned back to the point of purchase to exchange for a new one.